UMRi provides excellent, economical equipment service for our customers. Our Team of Field Service Engineers command tremendous expertise in repairing our customers’ nuclear medicine systems in a timely manner. UMRi offers a variety of equipment service maintenance options customized to fit all our customer’s individual needs and budgets.

When working with UMRi, expect to spend 30% - 60% less on camera service, parts and maintenance compared to the OEM.

• Full Service Maintenance:

Covers all components of camera system & system peripherals. Includes Parts / Labor / Travel / Clinical & Technical Support

• Co-Op 1st Pass:

On-site equipment coverage split between customer’s In-House Engineers and UMRi’s Field Service Engineers. Includes Parts / Labor / Travel / Clinical & Technical Support.

• Parts Only

Covers all system parts ordered through UMRi's Parts Department. Technical Support available upon request.

• PM Only:

Covers predetermined amount of Preventative Maintenance visits.

• Triple C (Capped Camera Coverage):

Predetermined allowable service hours, parts and technical support based on equipment type and pricing schedule.

• T&M Preferred

Multi-system billable service discounts for labor hours, parts and travel.

• Camera Moves

UMRi will de-install and reinstall your camera system across town or across the country. UMRi offers a climate controlled storage.

• Equipment Training Programs

UMRi provides classroom/hands on training for clinical engineers. Training is conducted at the UMRi training center.