SERVICE OPTIONS
Universal offers a variety of cost-effective maintenance options customized to fit each customer's individual requirements.

  • MaintenanceSupport UMRiFull Service Contract: Covers all labor, travel, and parts. Includes 2 PM’s per contract year in addition to unlimited technical and applications phone support
  • Preventative Maintenance (PM) Only Contract: Covers 2 PM’s per contract year. Additional time and material service’s provided at standard rate.
  • PM Plus Contract: Covers 2 PM’s per contract year. Includes a capped annual amount for additional time and material service’s provided at standard rate. Capped annual amount to be predetermined and based on equipment type.
  • Custom Camera Coverage Contract: Tailored contracts including labor hours, travel hours, and parts with coverage amounts to meet individual customer needs. Technical and applications phone support also available per customer needs.
  • Time and Material (T&M) Preferred: Provides labor hours, travel hours, and replacement parts at discounted rates.
  • Multi-System discounts available.
  • Camera Moves: Our experts will de-install, move, and reinstall your camera system.
  • Camera Detector Replacement: New replacement detectors include a 6 month parts warranty and a three year crystal warranty from the crystal manufacturer.
  • Camera Procurement: We buy pre-owned SPECT and SPECT/CT systems at fair market valuations.

Contact our Maintenance and Support team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information on our programs.

Systems Universal Services

Universal's expert team of Field Service Engineers have undergone extensive OEM-certified training to be able to perform service on the following nuclear imaging systems:

Philips

  • BrightView
  • CardioMD
  • Precedence
  • Gemini
  • Forte
  • SKYLight
  • AXIS/IRIX
  • Allegro
  • Vertex
  • Genesys
  • Argus
  • Cirrus
  • ARC

Siemens

  • Symbia E
  • e.cam
  • c.cam
  • Orbiter

GE

  • Infinia
  • Infinia Hawkeye
  • Millennium (MG, MPS, MPR, MyoSight)
  • Ventri
  • Optima

Toshiba

  • t.cam

DDD

  • QuantumCam
  • CorCam
  • SoloMobile

Capintec

  • CapIMAGE

Mediso

  • CardioCam
  • CardioSPEC (D90, SR, SC)