“I want to let you know that the service and support that I received from Universal Medical Resources has been excellent. The service engineers from UMRi that have performed repairs on our nuclear medicine cameras have been great. They are knowledgeable and timely in the repair process. They are very conscious and concerned regarding downtime and cost of the repairs. They go above and beyond to resolve the problem. When I need technical support your company has always been there and make my equipment problem your own and stay with it until the problem is resolved, either by phone or onsite. When I need to order parts (UMRi) Jason and Justen bring(s) the “A” game to the table…awesome! Tim, Todd and Phil have provided great service on the hospital nuclear medicine cameras. Last but not least is that Nik, as Director of Service, takes time to call and follow up on the repairs and makes sure that all is good. It is a great pleasure doing business with UMRi. No complaints.”
St. Vincent's Health System
I would like to say “thanks” to UMRi and all facets of the company. I have been a customer for more than six years. I have always been met with professionalism and an eagerness to help me resolve any issues I may have had, be it technical or service or product. UMRi has my “stamp of approval”.
Al Martinez RT®, CNMT
Abilene Cardiology Consultants
“I have worked with Universal Medical Resources for over 12 years and have been very pleased with the service and special attention they have given me. They are always prompt in servicing any equipment or computer problems. I highly recommend this company and look forward to working with them in the future."
Rena Behel, RT
Avalon Medical Center
“The quality of service that we have received from your organization is a breath of fresh air in today’s business environment. We are always made to feel that we are a priority, and that no project is too big or too small. You guys just get it done, and it’s done right!”
Director of Operations
Texas Cardiovascular Consultants
“Universal Medical Resources has provided us with excellent service and response time. Since we have switched providers our uptime has actually increased, and this is on a 10 year-old system; while our service bills have actually decreased. I feel this is a very well rounded company providing everything from new to refurbished equipment, service contracts and applications support. If you are looking for a service provider or are simply unhappy with your current one, I would strongly recommend giving Universal Medical a call.”
Kenneth M. Repking, CNMT
St. Anthony’s Memorial Hospital
“I have done business with Universal Medical Resources since the inception of the company purchasing several cameras from them over the years. The equipment and service has been the best I have personally experienced in 24 years working in the field of nuclear medicine. I would highly recommend them to any of my colleagues.”
Stephen L. Vickery, CNMT
Digital Diagnostic Imaging, Inc.