• Service

    Our expert team of field-service engineers provides fast turn-around, cost effective equipment service for our customers.


Service

SERVICE OPTIONS

Maintenance Support
Universal offers a variety of cost-effective maintenance options customized to fit each customer’s requirements.

  • Full-Service Contract: Covers all labor, travel, and parts. Includes two PMs per contract year in addition to unlimited technical and applications phone support
  • Preventive Maintenance (PM) Only Contract: Covers two PMs per contract year. Additional time and material services provided at a standard rate.
  • PM Plus Contract: Covers two PMs per contract year. Includes a capped annual amount for additional time and material services provided at a standard rate — Capped yearly amount to be predetermined and based on equipment type.
  • Custom Camera Coverage Contract: Tailored contracts including labor hours, travel hours, and parts with coverage amounts to meet individual customer needs. Technical and applications phone support are available per customer needs.
  • Time and Material (T&M) Preferred: Provides labor hours, travel hours, and replacement parts at discounted rates.
  • Multi-System discounts are available.
  • Camera Moves: Our experts will de-install, move, and reinstall your camera system.
  • Camera Detector Replacement: Includes warranty.
  • Camera Procurement: We buy pre-owned SPECT and SPECT/CT systems at fair market valuations.

Contact our Service and Support team at info@uni-med.com

SYSTEMS UNIVERSAL SERVICES

Universal’s expert team of Field Service Engineers have undergone extensive training to be able to perform service on the following nuclear imaging systems:

Philips

  • BrightView
  • CardioMD
  • Forte
  • SKYLight
  • Vertex
  • Genesys
  • Argus
  • Cirrus

SmartBreast

  • Eve ClearScan e750
  • Eve ClearScan e680

Siemens

  • Symbia E
  • e.cam
  • c.cam
  • Orbiter

GE

  • Infinia
  • Infinia Hawkeye
  • MG, MPR
  • Ventri

DDD

  • QuantumCam
  • CorCam
  • SoloMobile

Mediso

  • CardioCam
  • CardioSPEC (D90)

Inter Medical

  • MultiCam 3000